Perform administrative duties. Veterinary receptionists are responsible for communicating with clients to schedule/confirm appointments for their pets, answering phones, and arranging payment plans. They frequently have a basic understanding of the types of care different animals receive and what steps pet owners need to take before certain procedures. They also need to be proficient in organizing, filing, and completing paperwork in a timely manner.
In some practices, veterinary receptionists may weigh animals when checking them in, or might be asked to retrieve and lead an animal to or from rooms. Therefore, they should be comfortable interacting with a range of animal species and temperaments.
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