Veterinary Receptionist - Pittsburgh, PA

Always Compassionate Veterinary Care is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Full-time schedule; details discussed during the interview process

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where Your Skills Are Valued and Your Growth Is Encouraged?

At Always Compassionate Veterinary Care, we're proud of the medicine we practiceand we're just as proud of the team that makes it possible. As a five-doctor, AAHA-accredited small animal hospital in Pittsburgh, PA, we're committed to providing exceptional patient care while creating a supportive workplace where team members can learn, grow, and genuinely enjoy coming to work.

We're looking for an experienced Veterinary Receptionist who thrives in a fast-paced environment, enjoys helping people and pets, and wants to be part of a collaborative team that values professionalism, positivity, and continuous growth.

Why You'll Love It Here

• Diverse caseload and opportunities to learn something new every day
• High standards of care with a team that's proud of the medicine we practice
• Supportive environment where questions are welcomed and growth is expected
• Opportunities to expand your skills and take on additional responsibilities
• Mentorship and support from an experienced team
• A workplace culture built on collaboration, respect, and appreciation

What You'll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to messages promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate client and patient records
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly
• Manage medical record requests, reminders, and administrative tasks
• Deliver exceptional customer service throughout every client interaction

What You'll Bring

• Previous experience as a Veterinary Receptionist
• Comfort working in a fast-paced clinical environment
• Strong communication and customer service skills
• Ability to explain services, policies, and next steps clearly to clients
• Strong problem-solving skills and ability to handle concerns with empathy
• Familiarity with veterinary terminology and hospital workflows
• Excellent attention to detail when documenting patient and client information
• Positive attitude and team-oriented mindset

The Extras You'll Actually Feel

• Mentorship and support as you grow your career
• Flexibility with scheduling to support work-life balance
• Employee benefits that strengthen both the body and the mind
• A positive clinic culture that values you as a person
• A team that appreciates one another and enjoys working together
• A workplace where having fun and supporting one another is part of the culture

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Have we piqued your interest? Purrfect. Apply today and discover what makes Always Compassionate Veterinary Care such a rewarding place to build your career.

Diversity, equity, inclusion, and belonging are core values at Always Compassionate Veterinary Care and Vetcor. We're committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their full potential.