Experienced Veterinary Client Service Coordinator

Experienced Veterinary Client Service Coordinator BluePearl Vet, LLC - 2.6 Portland, OR Job Details Full-time 9 hours ago Benefits Continuing education credits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Life insurance Pet insurance Qualifications Urgent care center experience Veterinary experience Mid-level Client services Urgent care Front desk Emergency room experience Phone triage General practice Full Job Description Join the Team That Actually Gets It Are you an experienced Veterinary Client Service Coordinator from an Urgent Care, ER, or large General Practice with a background who thrives in organized chaos, loves helping people during stressful moments, and wants to be a part of incredible medicine ? Then keep reading. BluePearl Specialty + Emergency Pet Hospital in the Hollywood district is looking for a full-time Veterinary Client Service Coordinator to join our incredible team. Our schedules are non traditional with shifts in daytime, swing and overnight. Or ER/ICU is open 24/7/365 and includes holidays. This is not your average front desk job. This is fast-paced medicine, critical thinking, teamwork, emotional intelligence, client advocacy, and being part of something bigger. We're looking for someone who: Can juggle phones, triage flow, emotions, and appointments like a pro Understands veterinary ER/Urgent Care culture Brings compassion without losing efficiency Loves a non-static environment where no two shifts are the same Wants a genuinely supportive culture (not just words on a poster) Bonus points if you know: Cornerstone Instinct ER Express What Makes Our Hospital Different? Our hospital is built around: Respect Teamwork Inclusivity Humor when appropriate Compassion for both clients and coworkers You'll work alongside an exceptionally skilled team in: Emergency/ICU Critical Care Surgery Internal Medicine Ophthalmology And you'll be supported by: 5 VTS team members Experienced CVTs Strong assistants and CSR teams Leaders who believe in mentorship, teaching, and helping veterinary medicine move forward We know veterinary medicine is hard right now. We also know culture matters. That's why we've worked hard to create a team that collaborates, supports each other, communicates openly, and still finds ways to laugh during difficult shifts. Because medicine is serious. But surviving it together matters too. The Vibe? Think: High-level medicine without the ego Fast-paced without the toxicity Leadership that actually works beside you A team that values growth, accountability, and kindness The occasional snacks, dark humor, and you won't believe what just happened moments Why Team Members Stay Here Benefits That Actually Matter Medical, Dental & Vision Employer-paid STD, LTD & Life Insurance CE Allowance + Licensing Fees Annual Merit Increases Career Leveling Opportunities $200 Uniform Credit Evening Shift Differentials Mental Health Support (for real) 12 FREE therapy sessions Talkspace Headspace BluePearl Health & Wellbeing Resources EAP Onsite Wellness Ambassadors Veterinary Perks Free access to VETgirl Thousands of CE videos through BluePearl University Trupanion Pet Insurance (BluePearl pays 50% of premiums & deductibles!) Time Off & Extras Accrual PTO 48 hours Floating Holiday Pay Supplemental Benefits Mars, Inc. Benefits Who Thrives Here? People who are: Self-motivated Compassionate under pressure Organized chaos coordinators Strong communicators Team-focused Adaptable Passionate about client experience and patient care If you're looking for a hospital where your experience matters, your growth is supported, and your team genuinely wants to succeed together we'd love to meet you.