Receptionist

Veterinary Receptionist Opportunity at Glenville Veterinary Clinic Glenville Veterinary Clinic is currently seeking a friendly, professional Receptionist to serve as the welcoming face of our busy practice. This role is ideal for an energetic, detail-oriented individual who takes pride in delivering excellent customer service and managing a range of administrative responsibilities. You will be the first point of contact for clients and patients, helping to create a calm, organized, and compassionate clinic environment. Key Responsibilities: Answer and direct incoming telephone calls courteously, respond to routine inquiries, and take accurate messages for the clinical team. Schedule patient appointments, coordinate follow-up visits. Greet and check in clients and patients, verify and update client contact and pet information, and clearly explain clinic recommendations and next steps. Process client check-outs efficiently: collect payments, issue receipts, handle invoicing and reconcile daily cash and credit transactions. Maintain organized filing and documentation systems, scan medical records and paperwork, and ensure patient files are complete and up to date. Required Skills and Qualifications: Strong customer service skills and a professional telephone manner are essential. Candidates should have general computer competency, including comfort with email and willingness to learn practice management software. The ability to handle multiple tasks in a busy clinic environment while maintaining attention to detail is critical. Previous experience in a veterinary clinic is preferred but we are happy to provide training to motivated candidates. Why Join Us? Our clinic offers a fast-paced, progressive environment where teamwork and compassionate client care are prioritized. If you are enthusiastic about animal care and enjoy working with people, please apply by submitting your resume and a brief note describing your interest and availability.