Veterinary Receptionist

Job description

Cole Park Veterinary Hospital is a well-established, AAHA accredited, small animal practice in Chapel Hill, NC. We are looking for a receptionist to join our team. Our hospital boasts an enjoyable working environment with great leadership and excellent support staff. This is a full-time position, weekends and holidays are required. Applicants must be a team player with a positive attitude and a strong work ethic. Must be self-motivated, have good communication skills, be detail-oriented, and be committed to delivering exceptional service to our clients and their pets. Priority will be given to applicants with experience working in a veterinary hospital.

Job Responsibilities:

• Greet clients and their pets warmly, ensuring a positive first impression
• Schedule appointments, manage the appointment calendar, and confirm appointments
• Maintain accurate and up-to-date client and patient records, including medical history and vaccination records.
• Answer phones, respond to inquiries, and relay messages to appropriate staff members.
• Process payments for services rendered, including handling cash, credit cards, and other payment methods.
• Provide clients with information about pet care, vaccinations, and other services offered by the hospital.
• Assist veterinary staff with various tasks, such as data entry and maintaining a clean and organized reception area.
• Help with the inventory of office supplies, reordering as needed.
• Excellent communication and interpersonal skills, with a passion for providing exceptional customer service.
• Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
• Proficiency in using computer systems, including practice management software and Microsoft Office Suite.
• Comfortable interacting with animals of all types and sizes.

Benefits:

• Medical, Dental, and Vision Insurance
• 401k
• 401k Matching
• Employee Discounts
• Paid Time Off
• Employee Assistance Program