Veterinary Department Manager - ER

Description

ACCESS Los Angeles is seeking an ER Department Manager to join our growing team!

ACCESS LA is one of the largest, most advanced, and progressive veterinary multi-specialty groups in So Cal. Our hospital includes Avian & Exotics, Cardiology, Emergency, Neurology, Soft Tissue Surgery. Unique to ACCESS LA, we also offer advanced orthopedic surgery in our nationally renowned Bone and Joint Center, 4 full-time Critical Care specialists to support our ICU, and interventional radiology in Internal Medicine. We're doing big things!

We make decisions with our core values: service, empathy, quality, integrity. If that aligns with your values and you bring a willingness to lead, learn, grow, and collaborate, we'd love to hear from you!

Job Purpose:

• Responsible for maintaining a staff that adheres to the principles of Quality,

Integrity, Compassion and Service

• Responsible for the training, performance, scheduling and review of staff
• Provide primary point of contact through which all technical questions, comments,

concerns and issues can be handled, while on and off premises

Duties and Responsibilities:

• Scheduling and performance of interviews and skill assessments for all potential

staff new hires

• Appropriate scheduling of staff to maximize coverage and minimize

overtime while recognizing 24/7 case load needs, including coverage of technical

responsibilities for patients as needed as well as approval of time off requested

• Share responsibility with the ECC Technician Manager for making sure all Cubex machines

are fully stocked and all necessary maintenance on the Cubex machines are performed

• Provision of medical, behavioral, and performance expectations to specialty technical

staff

• Oversight, with the guidance of Hospital Administrator, of staff

performance, ensuring quality control and consistency of technical task completion

• Performance of staff review on a regular basis to ensure staff members

are provided clear expectations and understand how they perform compared to

expectations

• Communication with Hospital Administrator on specialty equipment performance and

maintenance to ensure necessary functionality

• Work closely with Hospital Administrator as well as the entire administrative team to

ensure consistent practices throughout the hospital

• Act as primary person for resource management of staff
• As assigned by Hospital Administrator, oversee training of staff in

various areas of technical skills pertinent to their specific specialty department

• Responsible for being primary key-holder OR Cubex resource as needed
• Responsible for scheduling regular staff meetings and verifying that all

action items from each meeting are handled before eliminating them from the list of

items to complete

• General facility oversight and knowledge, including handling or delegation of first

response for urgent specialty department needs

• Responsible for upholding the spirit of ACCESS by handling all necessary tasks that require

attention

Benefits - our care in action

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time offincluding 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perksincluding free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution
• Tenure-based incentive program and performance bonuses
• Continuing education and development support through our library of free CE courses and paid time off to complete

and so much more!

Compensation: $80k to $95k - to be determined based upon experience/skill set

Schedule: 5 days a week, 1 weekend shift per week is required

Qualifications:

• The ER Manager should ideally possess 2+ years of leadership experience. RVT preferred, but not required
• Must be an excellent leader
• Must be well organized and able to multi-task effectively
• Flexible availability

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.