Administrative Assistant-Animal Shelter

This position supports the overall operation of the Shelter, and acts as a liaison between the shelter and the County citizens.
JOB DUTIES AND RESPONSIBILITIES:

Note: The list below is not comprehensive; this job is also responsible for other duties as assigned.

1. Customer Service This position interfaces with the public every day through phone, email, or in person. This may involve questions about adoption procedures, problems with an animal that has been adopted, complaints about the shelter, or complaints about employees and volunteers at the shelter. This position also handles the voucher program, and informs citizens about how the program works, and how to apply for benefits. The incumbent will also process those vouchers for payments in a timely manner.
2. Processing Animal Movement This position is responsible for the administrative duties required for all intakes and returns to owners, and for maintaining records of the location of all animals in the shelter at any given time. This includes the input of all medical information, either personally, or ensuring that it is completed and accurate.

2. Financial Management This position handles the intake of payments, processes all deposits, and create regular financial reports relevant to the operation of the shelter. This is a daily occurrence, since the shelter takes in money every day of operation, including cash, checks, and credit charges. Further, the incumbent will handle purchases and payment of same for the safe and efficient operation of the shelter.

3. Administrative Management The incumbent prepares reports as requested by management, and completes and processes all timesheets. This includes the preparation of signage and forms when necessary. In addition, from time to time citizens come to the shelter to fulfill community service and PTI orders, and the incumbent oversees their activities, ensuring they are productive and have meaningful work. Finally, this position serves as liaison with other internal and external agencies, such as DHEC, FOTAS, Code Enforcement, and veterinarians.

This position works under limited supervision. The challenge is handling difficult situations with citizens as well as with animals, in the best interest of both. The incumbent backs-up the manager in his absence.
This position works under limited supervision. The challenge is handling difficult situations with citizens as well as with animals, in the best interest of both. The incumbent backs-up the manager in his absence.
Minimum Level of Job-Related Education: High School

Minimum Amount of Job-Related Experience: 5 years in a similar environment; familiar with Petpoint procedures and state laws

Minimum Level of any Required Qualifications, Licenses, Certificates, Registrations, or any Relevant Knowledge, Job Skill or Equivalent Experience: Strong communication and negotiation skills
PHYSICAL REQUIREMENTS OF THE JOB:
This job has specific physical requirements such as lifting, driving, ability to travel, etc. Safe animal handling; lifting up to 30 lbs.