Lead Veterinary Receptionist

Nease Animal Hospital is a well-established, fast-paced and high quality 3 doctor small animal practice in Saint Augustine, FL. We are looking to grow our team and support more patients in our community. We are proud to have provided top-quality pet care for over 6 years, and our online reviews boast about our friendly and caring approach.

We offer many services to provide the best comprehensive care to our patients, which include (but are not limited to) wellness and holistic care including acupuncture, soft tissue surgeries, dentals, and more! Our hours of operation are Monday-Friday from 8am-5pm, closed weekends.

To learn more about us click  Nease Animal Hospital  !

Come visit and check us out.... you won't want to leave! 

Job duties include, but are not limited to:

We are seeking a dedicated and experienced Lead Veterinary Receptionist to join our team in a fast-paced, high-volume veterinary practice. The ideal candidate will have a strong background in customer service, demonstrated leadership skills, and a passion for providing compassionate support to both clients and their pets.

We're looking for:

• Experienced Receptionist with a minimum of 2-years veterinary experience required
• Provide leadership and guidance to the front desk team, ensuring a cohesive, efficient, and client-focused reception experience.
• Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication.
• Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Ensuring that pet owners' complaints are promptly addressed and resolved.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Pay Range: $19-22/hr depending on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) 
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin