Veterinary Clinic Assistant Lead Trainer

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Why join the PetIQ Team?

• Great company culture
• Company is in growth mode, come be a part of our exciting growth

Full time employee benefits include:

• Medical, Dental, Vision
• Flex Spending Account
• Company Paid Life Insurance
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• 6 Paid Holidays, 2 Personal Days and PTO
• Short and Long Term Disability Insurance

Job Overview:

• The PetIQ VCA IV position is a Registered Veterinary Technician who is responsible for providing superior customer service to all pet parents and support to Veterinarians.
• Competent in phlebotomy and administration of injections
• Expert in safe restraint of pets for wellness procedures including vaccines, nail trims and microchipping
• Contributes to the development of veterinary clinic assistants, monitors processes, procedures, and pet parent interactions
• Collects and prepares blood and fecal samples for laboratory testing
• Maintains a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
• Drives van to and from clinics responsibly; loads and unloads the vans upon arrival anddeparture (Community Clinics)
• Makes expert recommendations for services and products to every pet, every time based on pet's lifestyle and an understanding of canine and feline diseases
• Promotes a culture of safety in the clinic and lives our values while reinforcing our brand promise with pet parents, partners, and team members
• Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
• Directs the clinic flow by utilizing effective communication, organization, and time management skills
• Provides customer service to pet parents by answering questions and assisting them through the clinic process
• Achieves Goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
• Scans pets for microchips
• Collects payment, dispenses and labels medication properly, and reviews discharge paperwork with pet parents
• Prepares canine and feline vaccines
• Establish and maintains effective relationships with pet parents and partners
• Other duties as assigned.

Minimal Qualifications:

• Must be 18 years of age or older
• Valid driver's license
• Community Clinics Pass MVR Check
• Must be able to work weekends, varied weekdays and times, occasional overnights
• Reliable transportation to and from work
• Previous Animal Handling Experience, including restraint and animal behavior
• Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle. (Community Clinics)
• Some outdoor clinic work and activities may be necessary
• Must be able to work for prolonged periods of time in the field, including 12-14-hour days
• Present professional appearance and positive conduct
• Punctuality and dependability highly valued
• Independent judgment and decision-making skills
• Detail oriented, ensuring accurate and reliable work product
• Strong verbal and written communication skills
• Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
• Able to work independently without direct supervision
• Strong organizational, problem-solving, and analytical skills
• Ability to switch focus rapidly in a fast-paced environment

Education & Certification Requirements:

• Licensed Veterinary Technician (LVT), Certified Veterinary Technician (CVT), or Registered Veterinary Technician (RVT) required
• Must be 18 years of age or older

Preferred Qualifications:

• Previous customer service or sales experience
• Proficient computer software (iPad, Bluetooth devices and more)
• Strong organizational, problem-solving, and analytical skills
• Ability to work within a team to meet team goals and objectives
• Adept in approaching host location's customers to educate about our clinics
• Ability to adapt to changing priorities

Physical Requirements:

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Must be able to lift and carry up to 50 lbs.

Closing:

PetIQ is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, including hair texture and protective hairstyles, such as afros, braids, locks, and twists), creed, caste, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin (including ancestry), genetics, physical or mental disability (including obesity, HIV, or hepatitis C status), age, marital status, or honorably discharged veteran or military status, or any other applicable characteristics protected by applicable federal, state, or local law.