Practice Manager

Neighborhood Veterinary Centers (NVC)
Position: Practice Manager – Richmond, TX
Schedule: Full-time

Welcome to the Neighborhood!

We believe veterinary care should feel personal, never rushed. Whether it’s a patient check-in or a conversation with a pet parent, we take time to do things well. That same principle applies to how we care for our teams—because we know the best care for pets starts with investing in people.

Whether you’re a seasoned veterinary professional or an experienced leader looking to grow with a family-owned, values-driven organization, you’ll find more than a job at NVC—you’ll find a meaningful career.

About the Role: Practice Manager – Richmond Location

We’re looking for an experienced, people-first Practice Manager to lead our Richmond clinic. This role is all about connection—managing day-to-day operations, mentoring team members, creating an exceptional client experience, and working closely with our Operations team.

You’ll oversee all aspects of clinic operations, but you won’t do it alone. You’ll be supported by a stellar medical and client service team ready to help bring your vision to life.

What We’re Looking For

You’re a natural leader with a sharp eye for detail and a passion for people. You bring out the best in your team, foster a culture of accountability and care, and know how to balance heart with business sense.

Qualifications:

• 3+ years of leadership experience, preferably in a veterinary setting

• Proven ability to lead and manage people and processes

• Familiarity with veterinary terminology, operations, and workflows

• Excellent communication, organization, and problem-solving skills

• Strong financial and strategic thinking abilities

• Confidence in hiring, coaching, and team development

A Day in the Life

• Lead and support clinic operations, including staff management, finance, and inventory

• Serve as the primary liaison between clinic staff, clients, vendors, and leadership

• Develop and maintain high standards of patient care and customer service

• Monitor KPIs and financial benchmark to guide operational decisions

• Facilitate team meetings, staff training, and performance development

• Actively contribute to marketing and community engagement efforts

• Maintain a positive, solutions-focused work culture

• Collaborate with the executive team to implement best practices and long-term goals

Why NVC?

We don’t just talk about values—we live by them. Our six Neighborly Values—Accessibility, Integrity, Generosity, Collaboration, Spirit, and Dedication—guide every interaction and decision we make.

What We Offer

We care for those who care, and that means competitive pay, professional growth opportunities, and meaningful benefits:

• Competitive salary

• Medical, dental, vision, and life insurance

• 401(k) with matching

• Paid time off and holidays

• Professional development assistance

• Employee discounts on veterinary care

• Health savings & flexible spending accounts

• Employee assistance program

• Opportunities for continuing education and career advancement

Let’s Grow Together

This is more than just a management role—it’s a leadership opportunity where your voice matters and your impact is felt. We are committed to supporting your growth, your well-being, and your goals.

If you're ready to make a difference in a place that values both excellence and heart, we’d love to meet you.

Location: In-person at our NVc-Richmond, TX location
Schedule: Full-time, Monday to Friday, with occasional weekend needs
Relocation: Required prior to start date, if applicable
Experience: 2+ years in a management role (required)