1 - 3 years
ResponsiOther duties:1.Make a good first impression on clients, smile, be professional. Set a positive tone2.Maintain a professional appearance (clothes and attitude)3.Greet clients and pets warmly4.Be professional, ethical, and friendly at all times, even if clients are being difficult 5.Answer phones, send faxes, get/sort/deliver mail to addressee6.Make all appointment and then confirm them the day prior via phone7.Remind owners to fast patients prior to surgery8.Contact No-Show appointments to reschedule9.Make callbacks in a timely fashion to verify response of patients to treatment10.Promote the practice by attending events, word of mouth, business cards11.Escort clients into exam rooms12.If clients are waiting for an extended period of time, offer refreshments, magazines, or other things to make client more comfortable13.Enter all data into computer for clients as we are a paperless office; scan faxes, paper forms, etc. into computer14.Serve as initial source of information to clients 15.Mail or e-mail, brochures and other information to prospective clients16.Understand vaccinations, basic lab tests, common diseases, and pet behavior17.Know how to use computer software18.Take payment for services and enter into record19.Perform day end closeout20.Assist clients as necessary to make their visits easier21.Make list for weekly ordering of prescription diets22.Maintain list of pets needing ultrasound examinations23.Carry food to cars of clients who are unable to do so24.Setup new client records25.Setup/verify accuracy of invoices26.Maintain cleanliness of the front of the hospital27.Assist in maintenance of outside of hospitalbilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, admitting and discharging patients, filling some prescriptions, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance. Receptionists will assume the responsibility for acquiring the medical and legal information necessary for the performance of their duties.
Job ID: 290300501