Job ID: 207517966

Job Summary
Employment Type
Full Time
Years Experience
1 - 3 years
Job Description






JOB TITLE: Director of Veterinary Services


DEPARTMENT:  Clinic/Shelter


REPORTS TO: Executive Director




SUMMARY: The Director of Veterinary Services is responsible for maintaining the efficient operation of the Santa Barbara Humane Society (SBHS) public clinic and shelter medicine, including diagnosis and treatment of animals throughout the shelter and public wellness clinic, caring for sick and injured animals, surgically sterilizing adoptable animals and animals owned by the public, performing emergency surgical procedures as required. Develop protocols and procedures for standardization. Oversee Veterinarians and clinic staff. The Shelter Medical Director is required to support and advocate for the philosophy, programs, and policies of Santa Barbara Humane Society.






  • Ensure appropriate vaccination recommendations are being made, in accordance with standards set by the American Animal Hospital Association (AAHA) and American Associate of Feline Practitioners (AAFP).
  • Educate technicians to screen for signs of disease and/or illness in animals visiting the vaccination clinic and provide appropriate recommendations.
  • Provide information for the public on basic care, socialization and spay/neuter recommendations.
  • Diagnose and monitor the conditions of animals in the shelter and address any conditions which would warrant care, perform daily rounds in the shelter and clinic.

·Perform high volume spay/neuter surgeries and additional surgery as necessary on shelter animals. Additional surgeries include but are not limited to dentistry, enucleations, exploratory laparotomies, orthopedics, tumor removal, amputations, etc.

  • Maintain comprehensive computerized medical records on PetPoint and Avimark for medical management and surveillance of illness within the shelter.

·Develop a comprehensive health care program with the following components: environmental sanitation, record-keeping, disease surveillance, physical examinations, vaccination, parasite control, disease testing, disease treatment, surgery, nutrition, outbreak response, and environmental enrichment for animals in the shelter and in foster homes.

  • Educate staff and volunteers regarding animal disease.
  • Always promote a caring attitude toward all animals and treat them humanely and compassionately, regardless of circumstances, including those that are sick, injured, feral or aggressive.
  • Responsible for developing yearly budget for clinic and staying within approved guidelines.
  • Provide monthly Board Report for clinic/medical activities.
  • In cooperation with all departments, ensure compliance with government agencies including OSHA, Santa Barbara Department of Animal Control, and the California Department of Agriculture, and the California Veterinary Medical Board (CVMB).  
  • Maintain operations in compliance with standards set by the Association of Shelter Veterinarians 2016 Medical Care Guidelines for Spay/Neuter Programs.
  • Maintain appropriate surgical and anesthesia records in compliance with the CVMB.
  • Order and maintain appropriate records of all controlled substances, in compliance with the CVMB and Drug Enforcement Administrations (DEA).
  • Ensure appropriate vaccination recommendations are being made, in accordance with standards set by the American Animal Hospital Association (AAHA) and American Associate of Feline Practitioners (AAFP).
  • Work with pharmaceutical and other vendors to ensure best product and cost.
  • Provide inter-agency counseling to share information and advice with other organizations.
  • Perform staff reviews and staff recognition, Responsible for hiring, termination, and/or disciplinary actions.
  • Resolve conflicts amongst staff on an ongoing basis.
  • Consults and coordinates with the Director of Operations regarding medical issues and care of shelter animals.
  • Develop an annual plan for the clinic that provides benchmarks, quality assurance, and proper statistics.
  • Performs other related duties as assigned by Executive Director.






  • Directly supervise Veterinarians and clinic staff.
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.



  • DVM degree from an accredited university with a California veterinary license or ability to obtain a California license within 30 days.
  • Experience with high volume spay/neuter and dentistry highly desirable.
  • Experience working in an animal shelter or TNR program is highly desirable.
  • Experience with high volume wellness and vaccination clinic program and herd health.
  • 2-3 years’ experience managing a diverse staff with a wide variety of duties, preferably in Animal Welfare.



  • Able to hold the clinic premise license
  • Able to hold the DEA registration




  • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
  • Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules people and their tasks; Develops realistic action plans.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.





  • Possession of a valid California driver’s license and driving record acceptable to Santa Barbara Humane Society’s insurance carrier. May drive company vehicle in performance of company business.
  • Must be able to lift/carry 30 lbs. or more.
  • Work is completed in an office within an animal shelter.




The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities for this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




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